Try These Nonprofit Donor Retention Tweaks with BIG, Happy Outcomes
Clairification
MARCH 27, 2023
Have you ever received confoundingly terrible customer service? Maybe at a restaurant, hotel, fast food restaurant or retail outlet? It happens all the time and, likely, you’ve thought to yourself: “ Why on earth are they treating me like this? It’s so stupid! Don’t they realize I’ll never come here again? ” Sadly, this is exactly what many donors feel when: You make it difficult for them to give.
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