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Sales Operations Demystified: What It Is, Why It Matters, and How To Do It Right

Wild Apricot

Sales Ops Metrics & KPIs. Performance Metrics Analyses. Selection of Key Sales Metrics to Adopt. Training & Development (Coaching and Mentoring). Customer Relationship Management (CRM) Platform. Administer, synchronize and optimize technology stack including CRM. Sales Ops: Table of Contents.

IT 161
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Major Gift Challenge #4: Not Getting the Most Out of Your Major Gift Team?

Gail Perry Group

Set up peer mentoring for new team members. Here's what you can do: You can facilitate a shift to proactive fundraising by setting metrics around regular, personal contacts. So often, leadership sets metrics in place solely focused on dollars in and new donors. You can: Consider role playing ahead of an asking conversation.

Metrics 52
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Volunteer Data Management: Creating An Impactful Program

NextAfter

Especially for small organizations that don’t have a lot of staff bandwidth (such as youth service organizations that need mentors and food banks that fight against hunger), volunteers are instrumental in their success. This is a metric that you’ll need to track throughout a volunteer’s history with your organization.

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Crafting the Perfect Major Donor Ask: Techniques for Personalizing Your Pitch

Center for Major Gifts

Look at their giving capacity, philanthropic history, and personal interestsa task made easier by prospect research tools and a well-maintained CRM. Whether its a family who gained access to essential services or a student who found a mentor, humanizing the impact builds an emotional connection.

CRM 52