5 CRM Tech Trends to Shape the Future of Your Enterprise Organization
Blackbaud
MARCH 20, 2025
To make faster and more intelligent business decisions, close to 70% of organizations plan to continue or increase their investments in CRM technology in the coming year, according to Kate Leggett, Vice President and Principal Analyst at Forrester. She is a leading expert on CRM strategy, maturity, benchmarking, and return on investment.
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