What Nonprofits and Libraries Can Learn from Zappos Culture
Tech Soup
JUNE 29, 2014
In Hsieh’s book, “ Delivering Happiness ,” he writes about the 10 core values of Zappos culture, which include: Deliver WOW through service. Culture is highly valued at Zappos -- so much so that the company publishes a yearly Culture Book. culture training staff nonprofits libraries'
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