What Nonprofits and Libraries Can Learn from Zappos Culture
Tech Soup
JUNE 29, 2014
The tour was organized by a group of library consultants from Kixal, Anneal, and Clarion Collaborative. In Hsieh’s book, “ Delivering Happiness ,” he writes about the 10 core values of Zappos culture, which include: Deliver WOW through service. Pursue growth and learning. Embrace and drive change.
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