5 CRM Tech Trends to Shape the Future of Your Enterprise Organization
Blackbaud
MARCH 20, 2025
With automation and AI, a CRM focuses teams on activities that matter, allowing you to increase innovation and gain a competitive advantage. Also known as Software-as-a-Service (SaaS) CRM, cloud CRM uses secure data centers operated by a third-party provider to store data. Why does the trend toward AI deserve your attention now?
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