Is your nonprofit thinking about using ChatGPT? Your first step is to do no harm
Candid
JUNE 8, 2023
In this article, we unpack the lessons learned from a nonprofit’s chatbot project to dispense mental health advice that went wrong, and how nonprofits can reduce the risks when adopting ChatGPT and other generative AI (Artificial Intelligence) technologies. The COVID-19 pandemic created a surge in hotline calls of over 100%.
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